Smartran Consulting
Innovative, Independent Smart Business Solutions
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Smartran Consulting is the leading provider of innovative independent consultancy services and practical solutions. Previous clients include Multi-National Conglomerates, JV (Joint Ventures), ESG and Major Government Departments, Finance and Payments, Transport and Mobility, and Technology.
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Smartran Consulting offers a wide range of consulting services with the necessary tools and expertise to help grow your business. Specialising in Place, Payments and Technology, we partner with our clients from start to finish, focusing on their needs while combining our expertise in technology and project management to deliver valuable customer propositions and service improvements.
About Us
Smartran Consulting offers the comprehensive capabilities and deep industry knowledge necessary to help you solve the most complex issues of your organisation.
Smartran Consulting provides project delivery and consultancy services in transport ticketing including contactless, Smart City initiatives, student card schemes, resident card schemes, reward/ loyalty/ incentive schemes, payment and their convergence. We are experienced in network design, mobile applications and application architecture.
What we do
Discover Our Expertise and Smart Solutions​
Smartran Consulting offers clients a broad range of professional expertise which can be applied to all stages of a project's life-cycle. We are currently assisting clients in the areas of transport ticketing, contactless payment applications, transformational Change, Fintech payment services, Local Authority Smart City initiatives, Net Zero objectives, resident smart cards, higher education, incentive schemes, and improved delivery of existing services.
We typically undertake assignments which make it easier for residents and customers to access our clients' services.​​We examine what organisations are doing to stay relevant and competitive in this fast-paced world, and which ones are doing it best. We then strategise using smart tools and global resources in order to understand the implications of every choice our clients can make.
Smart Transport
Smartran Consulting brings together a wealth of experience with smart card technology, Account Based Ticketing, contactless EMV, NFC mobile applications, fares and ticketing strategy and other transport ticketing methods. We have led projects to deliver customer friendly ticketing propositions and improved user experience including vending machines, validators, handheld machines and mobile apps. We have provided Contactless in Transit and ITSO technical consultancy support services to Transport Authorities and Operators to implement smart ticketing.
We managed the implementation and testing of innovative first of a kind cloud services which relies on contactless payment cards for touch on/touch off to speed up customer boarding and offer a best price proposition.
We have advised several major bidders with their propositions for back office systems, payment processing and Merchant Acquiring services based on the Transit EMV mechanism. We have had to address the complex challenges of multiple operators, multi-modal journeys, integration of different bus, gate and validator technology, apportionment of revenue and settlement back to the operators.
Smart Payments
Smartran Consulting has extensive experience in bank card and mobile payments through our work with VISA, Mastercard, Amex, WorldPay, Barclaycard, Global Payments, NMI, LittlePay, Unicard, Ingenico and Verifone.
We can advise on all aspects of payment acceptance, security and processing for face to face, self-service and on-line. Our payment experience includes Chip & PIN and contactless for self-service kiosks for rail, tram and parking, on line payment acceptance for ticketing and mobile apps and retail payment solutions using PAX, Verifone and Ingenico devices.
Our work has included physical equipment design, accessibility, network design, PSD2 requirements and approach to maintain PCIDSS certification. We have worked with Merchant Acquirers on the setup of accounts for both on line payment and contactless acceptance in Transit. We have brought together the key players in transit solutions to resolve issues around authorisation and debt management.
We can assist with integration, on-boarding, compliance, commercial arrangements, acceptance testing and ongoing support mechanisms.
Smart Strategy
Smartran Consulting has extensive experience undertaking short strategic reviews, technical investigation, research and longer-term project engagements for a wide range of organisations including multi-national conglomerates, local authorities, transport authorities, transport operators, city councils, universities and central government.
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Our core skills and experience are in the areas of:
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Proposition definition and development
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Strategy and market position based around new product developments/acquisitions
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Fares and ticketing strategy
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Customer experience and expectations
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Solutions fit to market, client targeting and market knowledge / experience
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Sustainable service design and improvement at reduced cost
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Bid writing, Bid reviews and proposals and advice on procurement
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We have frequently been consulted about supplier, partner and consortium relationships. We have also advised on recruitment skill requirements, candidate suitability and other resource decisions.
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Smartran offers a wide range of consulting services with the necessary tools and expertise to help grow your business. We partner with our clients from start to finish, focusing on their needs while producing new ideas, developing effective strategies and designing high quality and scalable solutions.
Expert Evidence
Our company boasts extensive expertise in handling complex contractual issues and disputes, with a proven track record of successful resolutions.
Notably, we recently served as Expert Witness in a high-profile case brought before the ICC Tribunal, where a public authority contested a technology services supplier. Our team expertly prepared two comprehensive reports, provided strategic guidance to our client, presented before the Tribunal, and effectively managed cross-examination as well as participation in an expert witness conference. This diligent effort culminated in a favorable outcome for our client, resulting in a substantial settlement.
With over 30 years of diverse experience in executing IT programs and projects, our team have successfully managed multi-million-pound initiatives, overseeing the processing of billions of pounds in revenue.
Our extensive background spans various sectors, including government, transportation, local authorities, oil and gas, finance, utilities, and technology, equipping us with the knowledge and skills to deliver exceptional results for our clients.
Local Government
Central government initiatives (e.g. Concessionary Transport, Bus Strategy), addressing the challenges of climate change and local requirements for access to services are driving local government to implement schemes which employ smart technology. We have extensive experience in driving multi-million pound transformational change projects.
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We have helped local authorities use smart technology to implement concessionary transport schemes, incentives for active travel (see Eco Rewards), community transport enablement, cash collection services, access to library services, resident parking discounts, leisure service membership, support for looked after children and community health initiatives.
Whether you have an existing project underway, are planning an extension to an existing scheme or are considering how to tackle a new initiative, Smartran Consulting is uniquely placed to assist. We can respond to a wide range of requirements from our pool of subject experts and build an integrated project team with the right skills mix for a long term assignment. We can also deliver complete tailored solutions through MaaStran Ltd.
Smart Education
Smartran has extensive experience designing and implementing smart schemes for schools, colleges and Universities. We have extended resident card schemes to support multiple applications in secondary schools and helped Universities rollout multi-purpose cards for their staff and students.
We currently support over 20 schools and colleges in the Berkshire area with their active travel initiatives and enabling the recording of green active travel. We have advised transport operators and authorities on the implementation of student discounted travel using mobile Apps, barcodes and smart cards.
We have experience working with many of the key providers of systems and can help you deliver complex schemes to schedule and budget. We have detailed knowledge of payment methods, building access control, print/copy services, library access, attendance monitoring, transport services and other uses of smartcards and smart Apps.
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Contact us to find out how we can help?
